The purpose of sustainable development is to promote harmonious development amid the environment, employees, and society, while creating profits for stakeholders and enhancing services for customers. Therefore, the first step toward sustainable management is identifying stakeholders inside and outside TCFHC before proceeding to understand issues that are of concern to stakeholders.​

Considering the interaction and extent of influence between stakeholders and the Company, TCFHC identified eight major groups of stakeholders, i.e., employees, shareholders and investors, customers, suppliers, communities, the government and competent authorities, the media, academic/consultancy units/industry societies and associations.

After topics that are material to TCFHC were identified and confirmed, we have established engagement means and channels corresponding to each stakeholder in order to ensure continuous communication with stakeholders, and collect their opinions and feedback. Communication frequency and outcomes are detailed below. In addition, when the Sustainability report is presented to the Board of Directors every year, the outcomes of communication with stakeholders are also reported.

(If you want to get more information, please refer to our Sustainability report)

Administration Department of Taiwan Cooperative Financial Holding Co., Ltd.
Address: No. 225, Sec. 2, Chang’an E. Rd., Taipei City
Telephone: +886-2-21738888
Fax: +886-2-27313677
Website: www.tcfhc.com.tw
E-mail: pr@tcfhc.com.tw