TCFHC Group is committed to providing employees with a safe, healthy, and friendly work environment and the concept of occupational health and safety. TCFHC Group makes “employee care, hazard prevention, health promotion, and full participation” its four major focus area of design. TCFHC Group created a healthy workplace and implemented occupational safety and health by convening the Occupational Safety and Health Committee and holding occupational safety education and training. They also created a zero occupational accident, low risks, healthy and safe work environment. The committee holds quarterly meetings, and the labor participation rate is 1/3. The content of the meeting includes occupational safety and health management plan and education and training, safety and health inspection, and health management and improvement.

TCFHC Group has formulated the “Safety and Health Work Code of Conduct” or “Occupational Safety and Health Policy” and formed an occupational safety and health management implementation task force. They have also formulated a general management plan for occupational safety, health, and safety maintenance, aiming at strengthening occupational safety and health management and safety and health education and training. They implemented automatic safety and health inspections and other safety and health promotion matters and set priorities and action plans that should be executed annually. The occupational safety and health management implementation task force is convened by the executive vice president. The E.V.P. is mainly responsible for the implementation and supervision of the occupational safety and health management system, as well as managing the effectiveness of the operation of the system. In addition to applying to employees, we are also committed to applying occupational safety and health policies to subcontractors, contractors and purchasers. We regulate various operation standards and principles of handling emergencies that is related to occupational safety and health. We promise that TCFHC Group will abide by the occupational health and safety regulations, attain our goals, and continuously improve occupational health and safety performance.

In addition, TCB has included occupational safety-related regulations in the supplier's “Commitment of Supplier to CSR and Environmental Sustainability Clauses”, requiring suppliers also to implement occupational safety and health.

• TCB Occupational Safety and Health Committee

In order to ensure that all employees are fully informed with occupational safety and health regulations and the Group's safety maintenance operational mechanism, the TCFHC Group has formulated “Guidelines for Safety and Sanitation Works” or “Guidelines for Handling Emergent Injury and Illness” to regulate operational standard on occupational safety and sanitation and principles of handling emergent accidents. Meanwhile, we implement regular occupational disaster online reporting operations according to the law to stay abreast of employees' health and safety status and reduce the recurrence of accidents.

In order to increase employees' knowledge of occupational safety and health and avoid exposure to unintentional hazards in the working environment, TCB implements “Occupational Safety and Health Lectures”, “Safety Protection Drills”, and “Occupational Safety and Health and Supervision of Safety Maintenance” for business units every year. In 2021, there was no fatal occupational accident taking place across the TCFHC Group.

• TCFHC and TCB's Absence Rate from 2018 to 2021

Although TCB is not required by regulations to establish occupational safety and health management system, it actively adopts the management structure of PDCA (Plan-Do-Check-Act). TCB carried out the verification independently and obtained the ISO 45001 Occupational Safety and Health Management System certification in 2020. TCB continued to carry out the reinspection of the ISO 45001 Occupational Safety and Health Management System in 2021 and established a task force to implement it. The task force jointly formulates management plans, set goals, and implement them with the management. TCB endeavors to promote zero hazards in the workplace environment, fulfill corporate social responsibilities, and practice the corporate philosophy of sustainable operation.

The information on the occupational safety and health risk matrix is collected and analyzed through the annual distribution of questionnaires and feedback and communication from each unit. The high-risk issues in 2021 are the prevention of infectious diseases and traffic accidents, control measures are set for high and moderate risks, and the implementation results are reviewed.

• Control Measures for Occupational Safety and Health Risk Issues

TCB has been encouraging employees to engage in self-health monitoring and management and providing healthcare information, health promotion, and consultation services for employees suffering from diseases and the top 10 irregular findings of health examination. To support the “Occupational Safety and Health Act”, TCB has rolled out 4 different hazard prevention measures including “ergonomic hazard prevent program”, “maternity health protection at the workplace”, “prevention of overwork related illness”, and “prevention of unlawful infringement while performing duties” to ensure continuing supports for employee's healthcare.

• Medicare Information and Preventive Measures
  In order to continuously increase employees' new knowledge and awareness of health, the latest healthcare information is compiled and circulated every month with a particular focus on hot topics to provide employees with healthcare knowledge, information, and pandemic prevention methods. Meanwhile, the designated unit also plans out relevant pandemic prevention measures to tackle potential risk in the workplace subject to the development of the pandemic and to prevent it before it happens.
• Maternity Care At Workplace
  In order to better the maternal health protection measures, the TCFHC Group has provided independent and private lactation space that allows working mothers in the company to be able to collect and store breast milk in a safe environment. In 2019, TCB was awarded the “Excellent Breastfeeding Room Certification” by the Department of Health, Taipei City Government. We have continuously maintained the validity of the certificate every year since then. Meanwhile,TCFHC Group has introduced a maternity health protection program, promoted work hazard assessment investigation and individual medical consultation so as to enhance female occupational care services and therapy.