TCFHC understands the importance of education to social development, and knows that training is the foundation on which a company can achieve sustainability. Hence, for years, TCFHC has been working closely with the community, schools, and other institutions in order to support education and academic research. TCFHC tries to give every child equal opportunity to educational and social resources, achieve financial inclusion, and bring financial knowledge and planning skills to different groups in society.

In order to help young students from disadvantaged families finish school and learn more about finance, TCB has been actively taken a role in the “Charity Fund for Financial Services Industry Education”, which was launched by Taiwan Financial Services Roundtable with donations from different financial agencies and financial institutional members. The fund provides NT$100 million in scholarships and subsidies every year to help young students from poor and disadvantaged families to finish school and to organize financial courses. A total of 11,470 young students benefited from the fund between 2015 and 2021.

To help consumers broaden financial horizons and learn about correct financial planning concepts, TCB has participated in the “Financial Literacy Campaign for the Campus and Community”organized by the Financial Supervisory Commission. Specifically, professional lecturers from TCB are sent to visit different areas, where they will impart financial knowledge to different people, including elementary school students, junior high school students, senior high and vocational high school students, college students, and communities, women's groups, indigenous people, new immigrants, elderly people, people with physical and mental disabilities, military officers, correction institutions, and social welfare groups. In 2021, 38 events were held throughout Taiwan. The themes covered financial and debt planning, credit card use, and rights of financial consumers. Our efforts have won the recognition of the Financial Supervisory Commission. TCB hosted 289 financial planning seminars in 2021. The events were attended by a total of 5,645 people. TCS organized TWSE listed stocks investment seminars through monthly livestreams to bring financial knowledge to customers. The online TWSE-listed stocks regular investment plan was launched in July 2021 to give low income groups one more investment option. A total of 18,000 people had participated in the online events in 2021.

TCS collaborated with nonprofit organizations, IPower and Teach for Taiwan, in education in remote areas by narrowing the urban-rural gap and creating an equal learning environment through improvement of the problem of insufficient learning resources in remote areas. In addition, TCS participated in the “Bring Love into School” parental seminar organized by the Little Tree. The event called on volunteers to go into offices and campuses and encourage children, parents, teachers, and volunteers to open their hearts to love through immersive activities. The goal was to awaken the ability to love and be loved and to prevent social issues through school education.

The development of teenagers from high-risk families is another key issues TCS follows closely. In 2021, TCS donated to the Yunlin Prison of the Ministry of Justice to subsidize scholarships for children of inmates. The goal was to encourage them to welcome the future and to urge society to open their arms to families of inmates.

As many minority groups were struggling during the pandemic, TCSIT donated to the Institute for the Blind of Taiwan and Da-Keng Elementary School in Taoyuan City in the hope to help support the living and learning expenses of socially disadvantaged groups.

To provide better support for youth from financially disadvantaged families, in 2011, TCB started sponsoring the “Economically Independent Youth Internship Program” initiated by the Youth Development Administration of the Ministry of Education. TCB helps current students from financially disadvantaged families complete internships in a secure environment to build a work experience and learn to be financially independent at the same time. TCB has provided 500 internships under the program since 2011. Meanwhile, TCS implemented the “Guidelines for Hiring Interns” to give priority to current university students when the company needs to fill short-term positions. More than 10 current university students have been hired since 2018, and more openings are being offered on an ongoing basis.

To help the elderly start planning for retirement early and make arrangements for the later years of their lives, TCFHC, the number one brand of “LOHAS and Elder Care”, offers a full range of products and services to help consumers prepare for their senior years. In 2021, a total of 4 “2021 TCFHC Lectures - Happy Retirement Planning Master Class”. The events delivered approaches to a happy retirement and were well received.